Our Policies
Peer Support Policies
Guidelines
Peer Support Practice Guidlines & Organisational Quality Standards (PDF)
MSA Informed Consent Policy (PDF)
Forms
MSA Client Service Assessment 3.0 (PDF)
MSA Confidential Client Record 1A (PDF)
MSA Peer Support Training – Admission Criteria (PDF) (NEW)
Guide for reporting to the Royal Commission on Sexual Abuse (DOC) (NEW)
Practice Notes
Remote Support Guidance: Peer Support & Counselling Services (PDF)
Guidance on remote support during Covid-19
Operational Policies
Code of Ethics (PDF)
Code of Conduct (PDF)
Child Protection Policy (PDF)
Supervision Policy (PDF)
Confidentiality Policy (PDF)
Health and Safety Policy (PDF)
Working with Offenders (PDF)
Working with Māori (PDF)
Working with Pasifika (PDF)
Guiding Kaupapa (PDF)
Access & Equity Policy (PDF)
Recruitment Policy (PDF)
Services Continuity Planning (PDF)
Vehicle & Transportation Policy (PDF)
Records Management Policy (PDF)
Volunteer Policy (PDF)
Forms
MSA Supervision Agreement (NEW)
MSA Employment Letter of Appointment – Sample (PDF)
MSA Employment Sample Role Definition – Peer Worker (PDF)
MSA Service Consent Form (PDF)
Health & Safety Guidelines
MSA Health and Safety Manual 1.0
MSA Health and Safety Commitment
MSA Hazard Risk Register
MSA Accident Incident Notification Form
MSA Accident Incident Report Form
MSA Incident Register
MSA Safety Induction Form
MSA Sub-Contractor Check Form and Acknowledgement
MSA MMO Manager Checklist
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